1. Process Controller’s identity and contact details
Totally Motorcycle Parts Ltd act both as a data controller for their own business information and a processor for their customers. You can contact us by emailing sales@totallyttrs.com
2. What information is collected
We store your company name (if applicable), full name, address(es), phone number(s), email address(es) and Tax number (if applicable).
3. How your information will be used
No information is ever passed to a third party. We use your information only to communicate with you, bill you and deliver the services you have requested us to provide.
4. Legal basis for processing your data
Our legal basis for processing your data is three fold:
5. Who receives your information
Only persons working for and with Totally Motorcycle Parts Ltd will have access to the information, and only as much as is required to carry out your request or the services requested by you.
Although they do not have access to our systems we do use sub-processors for cloud storage and servers on which we store information and websites. We also use email and payment companies. The sub-processors we use are (links to Privacy Notices):
6. Where your information is stored and how it is kept secure
Your information storage and security depends on what we hold on your behalf:
7. Transfers of data to 3rd countries and safeguards in place
Data is held on EU data protection compliant servers. No information that we or our sub-processors hold will be transferred to 3rd party countries.
8. How long your information will be kept
This depends on the information you provided us with:
9. Your rights
Under GDPR you have a number of rights for which we must provide, those that apply to the data we hold are listed below but more information is available here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
10. How you can make a complaint
If you are unhappy with anything you can complain. Here’s how:
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