'Next Day' delivery is by Royal Mail 1st Class & not guaranteed. If you need a guaranteed next day delivery please contact us. It also only applies to items that are in stock. Next day means deliveries made Tuesday to Friday.
Goods ordered on line between 1pm Friday through to Sunday, will be sent out Monday. Saturday delivery: If you require goods to be delivered to you on a Saturday, we can arrange this for telephone orders only. There is an extra charge for this service made by Royal Mail.
Parcels up to 2 Kilograms are usually sent via Royal Mail Air Mail, you can chose standard or a tracked/signed service. Larger consignments and those of high value will be sent using an appropriate service. Please read the recommendations on the shipping pages at the time of ordering. It is the customer's responsibility to check on any import duties or surcharges and to make sure they are acceptable before placing an order. The customer will need to pay these as appropriate. In countries such as Chile & Columbia you must notify us of your RUT - Tax number. Please let us know if your country's Import Customs requires an RUT number.
Our standard delivery is via MyHermes courier service or Royal Mail. Rates are calculated using the total weight of items in your shopping basket and include packing material. If the total weight exceeds the upper limit of weight or size different rates will apply. If you require a different delivery service you must e-mail us before placing your order. If you do not, your order will be sent via our standard service.
Please take care to select the right delivery option for your Country. If the incorrect delivery option is made, we reserve the right to make a charge to cover administrative costs to rectify your mistake